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since ‎Mar-03-2012
Country: United Kingdom
Type: Personal
Chenry01
Chenry01 Contributor
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Re: Funds on hold ?? Have PayPal taken money from ...

by PayPal Employee PayPal_Maria in Selling on eBay
‎Mar-28-2012 05:28 AM
‎Mar-28-2012 05:28 AM
Hi Chenry01,   Kernowlass is right is saying that PayPal can’t take funds from your current account unless you authorise us to do so. When your account was negative -£145.00GBP, did you buy anything through your PayPal account? If you did, you would have gotten a message advising you that in order to process the payment, you would need to recover your negative balance in conjunction with the payment.   Please repost and let us know if this is the case.   Thanks, Maria ... View more

Re: Do sellers have any rights?

by kernowlass Esteemed Advisor in Selling on eBay
‎Mar-04-2012 09:34 AM
‎Mar-04-2012 09:34 AM
50/50 really, the buyer has to prove the item was misdescribed and if your photos on your listing were really good the claim may be found in your favour.   However if not the buyer has to send the item back to you at their own expense and paypal can only make you refund their original payment.     They also have to send it back trackable, when buyers realise this then often they don't bother to return the item and the claim is denied. ... View more
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