The order is contained in a 7"x 9" padded envelope and is very light weight, any idea how much it will cost to return these items via tracked postage / signed for on delivery back to pandora in hong kong? Also, any chance they will be made to pay the additional cost for returning the items as its their fault I am having to do so? I've never had to do anything like this before and in future I will make sure that any company I deal with online is genuinely uk based!
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