PayPal Community

Will do! Thanks! ... View more

Thanks for looking into this, David. It seems to be the submenus related to banking that are in trouble, with no text box and inactive "Submit"  button, namely:   Managing My Account Updating my bank account info Verifying... Updating my debit/credit card Managing My Sales Credit card chargeback status   HTH   ... View more

Hi there - attached screenshot for me. This is as far as it gets, however long I wait. No box for credit card number or to enter text, and the "Submit" button has no effect.   ... View more

Didn't work.... Ho hum! The Email Us button is shown, but nowhere to enter email, and the button doesn't work. ... View more

Sorry, but it doesn't - as said in another thread, the email system has been down for at least a couple of weeks, and I can't phone because of hearing difficulty.   ... View more

Thanks for responding. Sad it took two weeks - you must be very busy!   "You have two options when trying to contact us to request this. If you click the Call Us or Email Us option, you would then be able to contact customer services directly in order to get these cards removed from your account."   As said before, I can't use the phone because of hearing impairment.   "If either of you are having difficulties with this, you should try using a different web browser if possible or clear your temporary internet files and this should assist with you being able to contact us."   I have done both of these, and the email contact system simply doesn't work - at least two weeks on. Anyway, I'm using the latest version of Internet Explorer, with all upgrades, so are you saying the majority of your customers can't get in touch by email?   Regards     ... View more

The accumulated symptoms, plus the comments of others, make me wonder if PayPal may be a bank that is now in trouble. As I have seen no further replies, my anxiety is increasing by the hour. I have been "burned" by a folding company in the past. Should I withdraw my balance? I don't want to start a "run on the bank"! ... View more

I have tried exactly this, but there is nowhere to type an email. I see several users have reported this. I can't use the phone as I am deaf. ... View more

Identical problem, but I can't use Skype or telephone as I have very poor hearing. No use having a call centre for me. I need an email contact.   Unfortunately the PayPal email system seems to be non-functioning. Can anyone say when this will be repaired please? ... View more

I have the same two problems. Flaming is against the fair use policy for this website. In my experience, help is more likely when asking politely what is happening. I feel sure PayPal are not capable of the devious approach you are suggesting. A glitch/ballsup is more likely.   Paypal, we both want to delete our former primary credit cards having added new ones. My old credit card no longer exists. It is shown with a "Remove" link but that doesn't work.   Please can someone email all affected PayPal users & say that the email facility is down? ... View more