My husband opened a PayPal account and gave the name of the account to people who deposited funds into that account. Then he decided to change the account name to a yahoo.com rather than a gmail.com account and went ahead and opened the same name account but at yahoo.com. He notified everyone else he had done so. But 2 people had already deposited money into the first gmail.com account. When he went to transfer those payments to the yahoo.com account he forgot the password. In trying to reset it, it asks for you to be notified with an email; but - here's the kicker - the email address that comes up for that gmail account is completely unknown to him.
I have tried to contact customer service repeatedly by the hold time is usually 45 minutes or more. Can anyone help?
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