A buyer ordered something from me through Ebay. I printed the shipping label and was about to ship when I received a message from Paypal that the money was on hold due to an inquiry. There is no reason listed as to why the buyer disputed the transation. They stated I should not ship, so I voided the label. However, after I voided the label, the item now shows as if it should be shipped. I want to refund the buyer and get this over with, but the process here on Paypal is very confusing as there is nothing stating what I am supposed to do and the transaction shows as still being valid on Ebay. Can someone explain this to me?
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