PayPal Community

when i click on the dispute link at paypal and enter the reversal transaction ID, it refuses it. My guess is that this is not covered and I cannot open a dispute against it ... View more

I cannot look up the buyer's info. It is not an ebay item. Are you saying that anyone can for no reason whatsoever, just decide to reverse a payment? No dispute was made. They did not email me or give me a reason, paypal just sent me a reversal notice. The buyer was very happy and told me so in an email.   Is there a certain amount of time that they are limited to do this? I thought that if you reversed a payment you had to file a claim with paypal and there would be at least an opportunity to state my case but that did not happen. I should be able to DISPUTE THE REVERSAL. It is just a service but it is no different than if I had mailed him an actual product and he decided not to pay for it.   So, tomorrow I can just order a service from someone online and just decide a few days later I don't want to pay for it? I can just reverse a payment for no reason whatsoever and get that service for free? I am an honest person and would not do this but I am just questioning how this is possible. ... View more

There was no dispute. There was no problem with what was sent to this individual. For whatever reason, there is a bank or funds problem and they chose not to take care of it. Maybe no funds in the account? I don't know since the reversal is not specific as to why   So are there any paypal payments I can be assured of guaranteed payment. I thought verified meant I was protected ... View more