I am totally disillusioned with Paypal at the moment due to the same problem of a fee reversal to a buyer who is totally happy with his purchase, so much so that he has left me with positive feedback, yet Paypal in their infinite wisdom have decided to issue the buyer with a refund which he has not requested, he himself is at a loss as to why I have had this payment taken from my account and refunded to him, the item was paid for via paypal and collected in person which consequently meant I did not have proof of postage, I did get positive feedback though so why wasn't the refunded amount credited back to me. Now I am left with no payment, no item and no satisfactory explanation from Paypal.
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