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since ‎Jan-08-2012
FrancoisD
FrancoisD
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Paypal Support doesn't work for me. HELP!

by FrancoisD in My account settings (Archive)
‎Jan-08-2012 03:18 AM
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‎Jan-08-2012 03:18 AM
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First of all, hi all, and Happy New Year. I've been a Paypal business customers for many years, but am now running into a problem and found your forums ! ------------------   I need HELP from Paypal (want to ask a few questions), but when I click on Help I get the following amazing message displayed on my screen "Help information isn't available in English yet. To access the Help Center, you'll need to change your language preference:     Log in to PayPal.     Click Profile at the top of the page.     Click Language Preferences under the Account Information column.     Select a language form the drop-down list and click Save.     Go back to the Help Center by clicking the Help link at the top of the page. To change your language preference back to English, repeat the steps above and select U.S. English." I get the same idiotic message when I click on 'Contact Us' at the bottom of your screens, or even when I click on 'Send us an email' on this page: https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Help/general/TopQuestion9-outside Well, bummer ! Here's the problem: My Preferred Language at Account Settings already IS English, and has been for the past 10 years or so! I communicate ONLY in English since 60% of my customers are in the US. There IS NO CHOICE for U.S. English in the drop down menu, only Nederlands and English. So how do I get out of this never ending circle of idiocy? There is no other link for me to choose in order to get help! HELP !!! Anybody !? ... View more
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