Exactly!! I opened a dispute for an undelivered parcel and was asked to continually supply my evidence which I did. The company in question eventually supplied a tracking number saying Delivered. I contacted the courier and received an email stating that the number neither applied to my address nor my locality. I emailed this to Paypal (the reply said they aren't taking emails at the moment). I attached screenshots to my messages. Heard nothing, heard nothing...though PP had said earlier that if the seller did not supply proof of ADDRESS linked to the tracking, they would resolve in my favour. Yesterday they found in favour of the seller WITHOUT the requested proof of address, and as far as I can tell WITHOUT reading the proof I sent. What now please? I always thought PayPal were supportive and would not tolerate fraudsters, but now I am changing my mind. I want to take this further but not sure of the next step.
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