SUBJ: Email notices not sent when payment received Is there a fix to the email fail that Paypal suffers? The following issues are known: Research of the many email fail posts in the member boards show that the problem has existed in some form for over TWO YEARS (at least since 2009). The email fail problem is not intermittment. Email fail is not confined to payment notices. Email fail occurs in other sections of the Paypal system like debit purchase notices. Email fail is not constituted nor resolved on the user end. Posts, trouble tickets and calls to Paypal do NOT resolve the email fail problem. Multiple verified email addresses do not solve the email fail problem. While the email notice for payments recieved is automatically checked in user account profile settings, (read: There is no way for a user to turn it off.) it fails to deliver payment notices. Paypal and its representatives are unable or unwilling to solve their systemic email fail problem. Costly, tiring, lame. F A I L
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Sooooo - has this problem been resolved? (Today is November 27, 2011) Is there an official Paypal fix or magic dance we need to do to consistently get the "you have money" notifications? Paypal_Andy: Is there really an ASAP component? Or are we SOL on the notifications? We have spent consultant funds on getting the settings checked and re-checked and we have missed thanking our donors becasue we were unaware that money had been sent. Baaaaaaad for us to miss the timely sending of thank you notes. Paypal?
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