PayPal Community

CharioteerBen · ‎Oct-05-2012

Hi Mlugo - the site should be working now, see note posted after yours. Go to www.paypal.com/cash or https://www.paypal-cash.com/ and you should be able to load to your paypal account from your card.

CharioteerBen · ‎Sep-28-2012

Update: it is not a scam, the problem is that CVS put these on the shelf too early before the system and <a href="http://WWW.PayPal.com/cash" target="_blank">WWW.PayPal.com/cash</a> site was launched. I spoke with someone at inComm who issues the Fastcard that this PaylPal card is under and other gift cards who confirmed this. I also received the following email from PayPal after I submitted a contact form requesting help: "Thank you for contacting PayPal Customer Support. My name is Heather and I am happy to assist you today. I apologize for any confusion when you called. This is a new feature we are "planning" to rollout in October 2012. Unfortunately CVS made these cards available while we still have not released this feature. We are trying to contact these merchants who are selling the cards to stop the sales. I can suggest you retain the cards until the feature is released. " So that doesn't fix the problem but it does explain it. inComm /Fastcard was tremendously helpful and they actually loaded money into my PayPal account directly and were very apologetic about the error. I also talked to the CVS store manager in Oceanside, CA where I purchased the card and he couldn't do anything but was apologetic and pulled the cards from his shelf until he could confirm they were able to be used. So if you've purchased one of these cards it **bleep** but you should be able to access the funds by October 5, 2012... I think that's the date I was told it would be live... or at least some time in October.

CharioteerBen · ‎Sep-25-2012

I purchased a card from CVS that was supposed to add cash directly to my PayPal account. The card says you can add $20 to $500 and there is a $3.95 purchase fee. So I gave CVS my $500 plus the purchase fee, and the card says to visit www.paypal.com/cash and enter the pin number to have those funds credited immediately to my PayPal account. But when I visit paypal.com/cash, and I log in, it just stays on the main My Account page on the PayPal site. I tried calling PayPal and after speaking with four people, noone had any idea what card I was referring to. It is NOT a MoneyPak, nor a NetSpend card, nor a pre-paid PayPal card. It is just to load cash into my account, the exact same way as a MoneyPak, but I can't find any information online how to do so. I tried calling the number on the back of the card I purchased but there is no option to speak with anyone. Has anyone used this card which on the front is blue and white, has the PayPal logo prominantly printed, and says "My Cash --> My PayPal"?

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