PayPal Community

@redpower wrote: Look at how many people are on here complaining, then look at how many people use PayPal. That should answer your question Look at how many people are complaining here and then look at how many issues have been resolved. Typically, the generic "We do everything we can to take care of [insert seller/buyer].  It is unfortunate that..." is given without anything actaully being resolved.   This is "typical" of Customer Service departments when 95% of the people who use it are happy.  Skate around the issues until the person says "**bleep** it" or forgets about it.   Like I said, still waiting on my 54 bucks (almost 5 yrs).    I would be happy to get $1 back which would show that they are listening or atleast figure they can lose the profit they gained off the purchase. ... View more

In my personal experience... no. I would have rather used my credit card because I know atleast they will look into it.   Paypal has a rule where when the buyer files the dispute, the seller has to respond within X-days. If this is not done, the case is automatically won.   I bought a cable from racegunusa to hook my paintball trigger frame to the computer for tuning. This was an authorized seller.  Bought my item in July 2006 and filed in August after reading their forum with people complaining that they sent in their gun for upgrades and did not recieve it back (6 months had past and no guns back).    I won my case due to the seller not responding within the alloted time. $54.78 was awarded back to me but $0.00 was able to be retrieved from sellers account. SO.. I won, but they couldnt get me the money.  I was assured that PayPal would be looking into the case to get me the $54.78 back.   Well today's date is March 6, 2011 and almost 5 years has passed.  THANK YOU PAYPAL for NOT giving me my 54.78 back from your AUTHORIZED seller.  If you buy something... you are on your own.   ENJOY YOUR PROFITS PAYPAL... I KNOW I WILL ENJOY MY INVISIBLE MERCHANDISE VERY MUCH! ... View more