I recently purchased a virtual item & I have purchased many virtual items before & didnt like them and got a return with no problem using clickbank. However, my last virtual product purchase was through a private vendor & came with a 90 day return policy, for which I even have an e-mail directly from the seller,where he states that I have a 90 day money back agreement with him/them and yet Paypal refuses to refund my money & I was only 7 days into the purchase...
This is a bogus attempt by paypal to protect my rights and paypal refuses to go the extra step & contact the seller via outside sources, if they have to, to confirm what my e-mail from the sellers states. Even if Paypal has to have somebody call or e-mail the seller asking about their 90 day return policy and Paypla won't do it. I feel I have the right to my $200. refund, as per what is very clear in my e-mail history chain of communications with the seller & paypal refuses to refund my money, even when we all know that all virtual priducts these days come with a minimum of 30 day money back policy...So, how can i get Paypal to at least have a special contact person, pose as a buyer and just ask this scammer, what his return policy is for virtual goods and accept my e-mail history, I can forward to them directly...as proof that I should get my money back, as promised by the seller.
What can I do to make Paypal see the obivious & dig deeper because this is a scammer and a thief that Paypal is siding with and it can be proved very easily and paypal won't do it and would rather side with this thief and scammer - I am considering taking it to my national tv station for more exposure and a fair resolution & further investigation into Paypals lacks of action and siding with a liar, scammer and thief...
Thanks Very Much,
Hopdog
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