PayPal Community

I have never heard of shipping that late. I don't even know why it would be acceptable to Ebay. They can actually refund your money. It she has no proof of shipping and the fact it has been this long....they should refund you immediately. Your credit card company can even protect you from this type of thing. Are they still selling?? I don't know what date you opened your case but seems like it has been long enough for it to be resolved and closed.........this is nuts!!!! ... View more

Sorry to hear that. I find that so unacceptable. They should have just refunded your money this late in the game. Keep a watch on the time because I believe you only have 45 days after the initial transaction to leave any feeback.  I am personally upset for you because this is wrong. Hopefully, they will not be able to sell for awhile after this.        ... View more

I was just wondering if you received your item and had your issur resolved. Hopefully you have!!                             Thanks ... View more

Sorry to hear this. I honestly can't say what the Seller's motivation is. I don't know if they are confused about the selling process or just dishonest. In the mean time I would send them a message and request the tracking info of the package. Hopefully they respond......if they don't at least it is building a stronger case for you. Because Ebay keeps record of all communication and they will be able to see that you attempted communication but the Seller did not. There still could be hope that they have shipped the package. I personally upload the tracking info and it is visible to the buyer and a email of shipment is also sent to the Buyer. Ebay has all these tools available but if the Seller does not understand them that is a issue. I can honestly tell you that Ebay holds Sellers to very high standards and if you see a Seller who has the Top Rated icon that came with hard work and honesty. It would be easier to work for McDonalds than to sell on Ebay if that gives you any idea of how high their expectations are. Good Luck!!! ... View more

Your purchase is protected by Ebay and Paypal.....so I would not worry about that. There would not be any repercussions against you. You need to read the listing and see what the Sellers shipping policy is and what the date of expected delivery is. Ebay will not allow you to open a case until the date that you should have received it has passed, Then on your My Ebay page next to the item you purchased you will be able to click on the link to resolve a problem. And if the seller doesn't have a delivery confirmation of your package....they are sunk and you would be given your money back. It will be alittle bit of foot work and inconvenience. But rest assured if your item isn't shipped you will get your money back. Read Ebay's Buyers Protection policy for precise details and PayPal has similiar policy. However, because it is a Ebay purchase you will be requested to resolve the issue through Ebay first. Just alittle bit of advice....always review a Sellers feedback to see if they have a history of unhappy buyers and be sure you understand the Sellers shipping policy. For me....once a buyers payment hits my account their item is shipped within 24hrs unless it is a non business day. ... View more

The Seller is telling the truth about not shipping on a pending payment. Paypal notifys the Seller when a payment is pending and tells Seller not to ship yet. Once payment has cleared then PayPal sends a "ok" to ship notice. If payment was a debit card there often is a waiting period of 3-4 business days.     ... View more