PayPal Community

forward it to:  spoof@paypal.com   when in doubt...go with gut.  ... View more

this is something you need to work out with the seller.  THEY need to let you know their processes for refunds, which might include a return of the defective item first and this depends on how their item listing or ebay business is set up.    good luck... ... View more

not for sure on this one but i believe that if they do the transfer 1x and it  is unsuccessful they are not at liberty to keep trying.  it's not like a check that is trying to clear your account over and over....you would need to initiate another transfer request. ... View more

i have found that sometimes it takes longer....really depends on your bank unfortunately.   hold out a few more days if you can as i'm sure they will show up, but certainly not in a speedy fashion.   good luck ... View more

You should first check the balance of your paypal and/or bank account to make sure the funds are available as the error code notes:   13113  Buyer Cannot Pay - The Buyer cannot pay with Paypal for this transaction     Other than a possible funds issue I'm unsure and suggest contacting PP directly. ... View more

view the paypal transaction....you should have a "void label" option within the transaction.   or, you can go into the "shipping labels" section in ebay and find the item and chose to reprint.   obviously make sure that you were charged 4x and proceed as necessary with voiding labels.   good luck ... View more

if there are no open cases and you have worked out the issue and received a full refund then i wouldn't concern myself with a case.  if YOU are good then whatever "case" was opened was likely due to the issue at hand and been resolved.  just my opinion.  could also email the seller to see if they know anything.... ... View more

Not for sure but since it's a prepaid that might be an issue as it's not tied back to your bank.  Not for sure. ... View more

each payment has a transaction ID.   Sign into Paypal Click on My Accounts and then find the "Payments Sent" option. Find the transaction and then click on "Details" There will be a Unique Transaction ID   Copy this and send it to the seller to use on their end for verification.   If the purchase is made through eBay you should have it noted there as well.   Also provide the exact date / time the payment was sent as this might help to.    Good luck ... View more

view your purchase history in ebay....or the same for paypal.  it should note tracking there as well. ... View more