I"m sorry that you are experiencing this. In order to receive your discount, please follow the below steps:
1. Log in to your PayPal account
2. Click on the Stub Hub banner on the right side of your Account Overview page (this will take you to Stub Hub)
3. Begin shopping to receive your discount
If you are not seeing the banner on the Account overview page, please respond to my post and I will research further.
Thanks,
Renee
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