Before we begin, lets keep in mind what answer is given to "what is paypal advantage"? in the FAQ section on this site. Answer: "PayPal Advantage is a priority service program for PayPal’s top customers." So I qualified for this "advantage" program somehow. Not sure why or the requirements, but here I am. I would assume by qualifying that paypal feels as though I am a member worth giving special treatment to or worth keeping. NOPE! In paypal and eBay's eyes, I am a "risk" (more on that later) and they are now withholding my eBay payments until the items are "confirmed delivered" to my buyers. As some of you eBay sellers know, that is completely impossible with certain international shipments. This allows paypal to withhold your payments for UP TO 21 DAYS! Great scam eBay/paypal. Hold onto honest sellers money as long as you possibly can to gain interest in your interest bearing accounts.*1 I did not see any fine print that said you would give me the interest I lost not having the money in my own bank account. I am all for protecting buyers, but not at the expense of sellers that have proven they are not scumbags. Mixed Messages: If I'm so "advantage" why are you treating me like a criminal and withholding my funds? Seems as though paypal/eBay has taken the business model of the U.S. govt. (Guilty until proven innocent). I have been a premier business account holder with paypal for YEARS, I think since year 2000. Opened my eBay account in 1999. I decided to start selling more of my inventory on eBay this year instead of my own store. I have a 99.4% POSITIVE feedback record on eBay with well over 600 transactions. I have had a total of 4 buyers this year give me 1 and 2 star ratings on "item not as described" which equals less than 1% of my total feedback transactions. That would probably be more like .01% if everyone actually left feedback. Two of those four people actually left me positive feedback for some odd reason. Probably because they made a mistake filling in the stars or maybe their cat jumped on the keyboard. Conveniently, eBay does not tell you who left the low ratings so that honest sellers can work with their customers or try to make things right. I do not have ANY non delivered items, or any history of being a "problem" seller. So my question to the higher ups at paypal...why exactly are you NOW withholding funds? Because a computer on eBay decided that I am a "risk"? ... Because of 1 scammer, 1 nutcase who I am suing for defamation of character after he left me un-deserved negative feedback, and two people that may have left the low "item not as described" stars by accident. I could understand withholding funds if I had a record of not delivering items, but that is NOT the case here. When I asked the rep on the phone if there was someone to talk to about this, I was referred to the "suggestion box" on eBay. hahhahhahahah, like that will actually change things. Who reads those? I highly doubt the owners of eBay/paypal. If you start treating your "advantage" customers with more respect and not a number, they may come back to eBay/paypal Right now the forums are flooded with annoyed ex-eBay sellers that have switched all their inventory to Amazon, Etsy, and Bonanza, AND, using other payment processors because of some of your new policies. I may soon be following them if you keep siding with buyers that are scammers and/or do not have a proven track record. I do not feel like a respected long time customer at all with paypal at this moment. I get to talk to better reps, whooopee....the only thing they are better at is trying to make you believe that these policies make sense. If you want this service to get some respect, let us speak to DECISION MAKERS at the company. I want to speak to the person that will say "yes sir, we will change that ridiculous policy on your account right away". Jeremiah*s_stuff on eBay *1. From wiki paypal "Peter Thiel, the founder of PayPal, has stated that PayPal is not a bank because it does not engage in fractional-reserve banking.[48] Rather, PayPal's funds THAT HAVE NOT BEEN DISBURSED are kept in commercial interest-bearing checking accounts.[49]" If someone at paypal actually responds to this, can you please disclose how many eBay seller accounts have this withholding policy in place. It would be interesting to get an estimate on how many millions of dollars are gaining interest for your company, and not in the sellers bank accounts who you owe your job/success to.
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