I just want to give you all an update. I finaly found time to call PayPal. The call started with the support person telling me the same thing Misty has been telling us. He asked me if my logo was on a secure server and if I had used the correct URL. Even started to argue with me when I told him that wasn't how it works. So, he went to the "Create Invoice" page I was looking at and saw that I was correct and was being asked to upload a file just as if I was attaching a photo to an e-mail. He had never seen this before and commented on how it was new. He put me on hold for quite some time while he "took a crash course to learn how to use this." He also connected with his peers and a manager. Finally he came back and said this was the first time anyone had even seen this change. "Thank you for pointing this out to us," he said. Then he said there was nothing he could do for me except to submit a support ticket to the developers and ask them to fix it. Told me that I'd receive an e-mail when it was addressed. So, I guess we have to hold on for a bit. We can also feel good about pointing this out to PayPal so they could address it. Too bad Misty didn't actually go to the "Create Invoice" page to see what we were talking about instead of insisting we needed a URL when the have changed the system. WE DON'T NEED A URL OR A SECURE SERVER! All we need is for the "Upload Logo" feature to work. Misty, I'll send you a bill for my time educating you about your job 🙂 As for the rest of you, I'll let you know when I hear something!
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