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since ‎Feb-20-2011
Country: United States
Type: Personal
msbuck
msbuck Contributor
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Latest Contributions by msbuck
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  • Latest Contributions by msbuck

Claim for Unauthorized Use

by msbuck Contributor in About Protections
‎Jan-15-2018 12:57 PM
‎Jan-15-2018 12:57 PM
Hello I recently (Dec 27) got a new iPhone & sold my previous phone on eBay.   I shipped the phone, it was received & the funds were released, however, now the funds have been removed from my account (creating a negative balance) because the owner of the Paypal account used to pay for the phone claimed unauthorized use.  Now I am out the phone & the funds...  Do I have any protections or recourse?  I am not even sure where to start with this.  I called Paypal, who sent me to eBay, who sent me back to Paypal... ... View more

Hold of funds for a refund from Canada?

by msbuck Contributor in Disputes and claims (Archive)
‎Feb-20-2011 07:59 AM
‎Feb-20-2011 07:59 AM
I purchased an item on eBay for a significant amount of money.  The item arrived and did not function.  After about a week, the seller finally agreed to accept a return and refund my money.  Communication has been slow, but the seller did seem to be willing to sort things out, so I have not filed a claim as of yet.  I returned the item, which was received by the seller on Thursday.  On Saturday evening, I contacted the seller to get a timeframe for processing the refund.  She is now telling me that Paypal will not use her credit card to refund my money and that it has to be a Canadian bank transfer and will take 6-8 days to process and to be patient.  I am concerned this is a stall tactic.  I have dealt internationally in the past and I thought I remembered that the transaction would at least show up in my account as pending, even if it took some time to clear.  Can anyone advise me on this?  Does this seem like it is a legitimate delay? Thanks ... View more
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