I too was taken in by these rip-off artists. I purchased through Paypal, since Paypal has a great reputation when it comes to resolving consumer complaints. They were able to get a resolution, however this company (which says they are located in China) required me to ship the wig back to China. It costs $32.25 from USPS, $115 UPS, $75.23 DHL. The wig costs $27 US. This is how they get you. Their first response was that they would refund 30% of the purchase price and I would resell the piece of garbage to someone else. Well I took exception to that and told them so. Their response was this stipulation of receiving the wig back and that it had to be by a service that could be tracked, which insures that the cost of shipping would exceed the cost of the wig. I say to anyone who is thinking of purchasing from them, DON'T. The products are shoddy, if not down right garbage, their customer service is non existent, and the company is ripping off consumers and hiding behind international shipping costs to not issue refunds.
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