Hello everyone... I am going to be as straight to the point as possible. I hired a programmer at Scriptlance.com for some website work (Web Template and PHP Code Fix) The novice programmer came back to me with work my 5yr old son could do better.. So I cancelled the project, and notified Scriptlance of my doing. I then received an email from a customer support guy called John at Scriptlance saying just email me the reason of why you have ended the project and he will refund my money from their escrows into my scriptlance account! Well 8 days have past and still nothing.. No money.. and only one response to my 17 emails sent. So I have hit a barrier... Where do I stand? The rules of Scriptlance state.. "Due to the incompatible communication systems between our payment processors and ScriptLance staff members, payment disputes logged directly with those processors cannot be properly managed and will cause further delays. Due to this, members who make a complaint to our payment processor will face account termination without notice. ScriptLance makes available a project dispute system that may be used by members to request mediation by staff." So what the **bleep** can I do? Where do I stand? Looking for all the help/advice you can give... Leigh
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