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since ‎Feb-09-2011
hairdressr
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Re: Sellers Beware-Pay Pal Ripped me off on eBay f...

by hairdressr Contributor in Disputes and claims (Archive)
‎Feb-13-2011 12:00 PM
2 Kudos
‎Feb-13-2011 12:00 PM
2 Kudos
I am dealing with an issue similar to this one. Except the buyer is claiming they never received the item, but when they filed their claim with their credit card company he's now stating that he received it but it wasn't as discribed or damaged. Paypal had me fill out a survey on how I like them and what they could change. I told them as soon as this was resolved I will no longer be doing business with them. I have had a PERFECT record. Every shipment EXCEPT THIS ONE has made it to where it is supposed to go. Even with me shipping to Indonesia! But one guy in Michigan supposedly didn't get his item, even though I have shipping proof, paypal is still going to most likely side with him. Especially after EVERYTHING I've read on here about every single seller getting **bleep**ed. I have no faith in Paypal if they reward him this money ($215). I'm out of work, and this was how I was paying my bills, then because of this one guy I had to turn around and sell some of my furniture just to put that money back in to Paypal to cover this.   Buyers should have to prove they didn't receive their items just like we have to prove we shipped them. They can open up a claim with their Post Office (yes, they give you a claim number and everything) to try and find this "missing" item. I think that it's rediculous that all someone has to do is say "oh I never got it" and paypal just gives them their money back. It's crazy. We as sellers have to jump through hoops to not win, and all they have to do is say "nope, didn't get it". It's bull. ... View more

dispute with 2 different claims! Taking me for 215...

by hairdressr Contributor in Disputes and claims (Archive)
‎Feb-09-2011 03:59 PM
‎Feb-09-2011 03:59 PM
I am in the middle of a dispute with a buyer. It was originally stated by the buyer that they never receive the item even though shipment receipt was provided. Now in their new statement which is now under chargebacks the buyer is saying that the item is "damaged" or "not as described". If this is true they have in fact received this item which makes this a false claim. Also, if this is true, I have stated very clearly in my all of my auctions that none of my items are refundable, AND this item left my possession in MINT condition. The buyer did not ask for insurance to cover anything. How is this possible, and why on earth do they get to take me for $215.00! I had to sell my furniture to be able to get my paypal account out of the red! ... View more
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