I've noticed this happening a lot more lately. This is a BIG problem that needs to be addressed IMMEDIATELY by Paypal and Ebay! I tested EVERY item that I sell before I ship it out and now I have 2 buyers that "claim" the items do not work. So how can I prove they do?!? The products are in the buyers' hands...if they return them, who's to say that they won't damage them before shipping them back?!? Both these buyers were very "picky" before they bought these items. I think they are lying. Of course, they will win a paypal dispute by simply claiming "the item was not as described". Tell me, Paypal and Ebay...WHY ARE THEY RIGHT AND I"M WRONG...have you considered that buyers have found a loophole and are using it?!? I can't afford the money being taken out of my account just because a buyer is running a scam. The holding money during a dispute is ridiculous! How can I prove that I send out a fully working item and the buyer damaged it just to get a refund. What's the point in stating a return policy if it is IGNORED by Paypal in a dispute. Someone needs to come up with a better system...
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