I tried printing two USPS labels through PayPal and got nothing. Froze up my browser (Safari). Tried like five times. Called, got BS responses from the first rep then got even worse from supervisor. Went to USPS site, tried to print labels there, same deal nothing. Now I'm out $20 and will wait 14 days for a %&%*#(! refund.
Here's the email I sent to (they won't let me print the email address) (the address used on PayPal, because I paid with PayPal)
To whom it may concern,
I have been having issues with label printing on PayPal. It has always worked for more than two years, but recently I began getting slow script warnings, then today, my labels would not print at all.
I went to USPS to my account and tried to print the labels through your website. Same result, frozen browser, no labels, but, as with PayPal, I was charged for them.
Now, I am out $20, must wait 15 days for a refund and must pay more and spend time in line at my local post office. This cost me over three hours of frustrating, wasted effort, all because your services are not working and there was no warning on either PayPal or the USPS site.
I know I will be getting my money back, eventually, but the time and frustration and extra cost will never be repaid.
Now I understand why so many people are angry at government and big business and why the USA is a failing nation. Because systems break down and the only people held responsible are the users, i.e., me.
I'm sure this message will get me nowhere and result in nothing changing. If you could contact me and tell me when your service will be operating properly again, it would be appreciated, but I am not holding my breath for a reply. I will remain...
Thoroughly disgusted with the US government, its agencies (yeah, I know, the USPS is self funded - but you lose billions of dollars a year), and corporations who simply do not care.
Sincerely,
Rick
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Now, get this, I received an email saying that email address is no longer in service and to use:
(they won't let me print the email address) - where have our first amendment rights gone?
Maybe people printing their own shipping labels has caused the USPS to cut hours at their post offices or - heaven forbid - let some people go, so they decided to sabotage their label printing software. Wouldn't put it past them.
What a clusterf--k.
Wonder how long this post will stay up without being edited out of existence. I'm already banned from ebay's message boards.
Fix it!
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