[quote of the mod]The tracking number is needed in order to be covered for seller protection and without that we are relying on the buyer to confirm delivery. Proof of postage wouldn't be enough I’m afraid.[/quote] Then "Proof of postage" isn't "proof of postage" to Paypal, but it is to everything else? The claim was started as, not what she expected meaning, she got SOMETHING in the post from the seller, so what you are saying is that.... the buyer has stated they got a parcel, the seller has legal (yes it's legal proof in the eyes of UK law) that a parcel was send and that isn't enough for paypal... GTFO. Where is that image of the person with his hear up his own rear when I need it. It's also, P&P Postage and packing... not just Postage.. or doesn't paypal support the use of packing with it's service? [quote of the mod] Postage isn’t something that we cover and as such if the buyer states the case is over postage it was be closed.[/quote] But you charge for it? the Paypal fee's include the cost of postage.. so you support it when it gives you money, but turn a blind eye when it doesn't? nice policy OP: Tell the service idiot that you have the mail (Inc the headers) in the text adn the reasons why you know she got the item (she knows how much the postage was) and that the issue is with the postage, a scanned copy of the proof of postage that IS proof of postage (Law > Idiot mods) and everything else... I'd also, cancel automatic payments if you have it setup and drain the Paypal account, that way, if they do go against you.. they can't legally automatticly bill you so you go into Negative ballance. Then call the FOS and Trading standards over it. but refuse to pay the debt off until it's been looked at,
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