"How does PayPal protect me as a Seller?" LOL! The real answer is they don't. Look at how hard their corporate puppets are trying to suggest you just bend over and take it by refunding the buyer no matter what. It's all a ruse, and that is why I will continue to punish PayPal in court, including interest, time lost, court costs and everything else that can be piled on top of it. All PayPal does is let you the seller stand in the rain after they took money from your pockets and allowed a buyer to send you back a completely different item or the item you sent them that they damaged in their negligence. I could literally type "yabba dabba doo" in the reason field for opening a dispute against a seller and 400 days later they will side with me. The truth is, PayPal is legally negligent in their investigations. Did you know that they won't even review e-mail or private message evidence, no matter what it says? Why? Because it could be altered, they are calling you a liar is what they are doing. Instead of contact the forum or the site in which the deal happened on to confirm the legitimacy of the evidence you submit, they just write it off as something that may or may not be altered so it has no weight on your case. This isn't me just making this up, this was basically verbatum of what I was told by a PayPal associate on a recorded line when I called in about my case. The real claim process? They let you think your comments matter, but they don't, then they make you sit for a month for a decision hoping that in that timeframe you will just get fed up with the wait and agree to refund and take the item back. For the few who stick to their guns they have, what I bet is an automated algorhythm, just set the claim to in the buyer's favor and let the automated process go on. The company is a sham and a joke. Do yourself a favor, don't ask these corporate jokes on this forum for advice, they get paid to convince you to just give a refund and take it deep in the rear. When you know you are right, just let the time come for them to make a decision, in the buyer's favor of course, and then sue them for negligence, and the buyer for fraud. This increases PayPal's upkeep, which takes from their bottom line and punishes the scum buyer. When it happens enough, this company will sink like the Titanic and the sheisty buyers will have no recourse to scam you with anymore.
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