PayPal Community

Hi, thanks for your reply and reassuring me, I thought it was a spoof email and  luckily I didn't click on any links as I did what you did - went straght into my PayPal account to double check and didn't see any restrictions, but then doubted myself.. I too have had emails that shouldn't of gone into my spam folder so give it a scan through from time to time. I've had other spam emails in the past from a variety of "banks" I'm not  with but this is the first one i've had to do with my PayPal account (had for some time but not used it) and its only since I started using it in December to pay for things brought through ebay that I have received one, so thought I'd better check it out with the forum.    Many thanks for clarifying it for me. ... View more

Hi, I received a email in my spam folder stating it has come from PayPal saying my Account Access has been Limited.  Although when I log on to my PayPal Account there isn't a message on the account overview stating this.  Additionally I am suspicious of this email as it is addressed Dear Valued PayPal Member and on reading information listed from PayPal  you state that you address an email to the customers first and last name.  I also have noticed that when I go to log into my account there is a message highlighted in a box just above the log in suggesting that I have recently changed my password - I did change it on 16/09/2010, but not recently, and am able to log on using that password.  Should I be forwarding this email and one other I received recently to spoof@paypal.  I have taken a copy of this email sent for your suggestions.  Many thanks   Dear valued PayPal member, PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience.  Why is my account access limited? Your account access has been limited for the following reason(s):  January 22, 2011: We would like to ensure that your account was not accessed by an unauthorized third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive PayPal account features. We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection.  Case ID Number: PP-072-658-482 You must click the link below and enter your password for email on the following page to review your account. http://www.paypal.co.uk Please visit the Resolution Center and complete the "Steps to Remove Limitations."  Thank you for using PayPal!, PayPal Account Review Department PayPal Email ID PP522 Copyright © 1999-2010 PayPal. All rights reserved. PayPal is authorized and regulated by the Financial Services Authority as an electronic money institution. PayPal FSA Register Number: 226056.   ... View more