PayPal Community

I have exactly the same problem as you since Sept. 2010.  Pay Pal debited $1.95 from one of my M/C accounts and it was never credited back to that account, or to my new pay pal account. Now they are taking that $1.95 and debiting it on my NEW pay pal account! Now telling me I owe $2.00! How they come up with that figure and why, I don't know. I tried sending copies of charge card statements showing the debits, no credits and haven't gotten any response. There is nobody to call or talk to. The dispute/resolution site is of no help. ...I don't know what to say, but I know I am not going to send them any money and if anything will cut the card up and send it back to them in their payment envelope. If you DO get refunded, please let me know what you did to make it happen. Good luck...a scam they have on us. After all, why does an active account have to be verified? ... View more

I agree with your folks. I hate doing on line payments and only use pay pal for items I purchase on ebay. Supposedly the refund should show up on your statement but I can only say that  pay pal charged me $1.95 for a credit card verification when I was adding another account... which I was told would be refunded immediately after I supplied them with the pay pal verification code. I did this and to date haven't seen anything credited to my account.  I am now told I owe $2.00 on the account as they took the $1.95 as a debit, So, I don't know what to tell you.  They lied to me.  No way to talk to someone. No way to get into the dispute resolution page. Now my credit will probably get messed up over this $1.95 which was debited from another account, so my advice to you is to try and tread lightly. There shouldn't have to be a verfication to any accounts you already hold which are valad. A scam I say, Good luck!, and be careful buying anything on line. I can't even find a way to close my pay pal account save cutting the card and sending it to them in their payment envelope. ... View more