Hi All,
If you are receiving the message "you may not remove your funding source while an authorization is still pending", and there are no outstanding authorizations (that you are aware of) for the card you are trying to remove, call PayPal customer support and say "Agent" at each prompt you encounter (at some point you will be asked to supply the last four digits of your SSN). Once you get an agent on the line, explain that you have replaced an outdated credit card associated with your account with a new one, and while trying to remove the outdated card, you have encountered the message "you may not remove your funding source while an authorization is still pending". Then let them know that you do not believe that there are any outstanding authorizations for the card, and that you believe there may be a past transaction that simply was not marked as having cleared in their system. After that, tell them know the last four digits of the card you are trying to remove, and let them take care of it. Typical response time (from start of call to resolution) is about 10 mins for this situation. The customer service reps at PayPal are usually excellent, and get this call all the time, so as long as you explain the situation as I describe above, they should be able to resolve the issue for you.
Hope this helps,
cantedview
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