PayPal Community

Hi there. Today my buyer has grossly unfairly received £105 back from my paypal account. I have gone into the closed case where i have been advised that i can appeal but there is no where i can see to do this, can anyone help ??? ... View more

Hi all, can anyone help me. Ive had an ongoing dispute and paypal have agreed to side with the buyer and give a refund of £105 from my account to which i cannot tell you how angry i am!!. I have today received the item back in a poor state with grease marks and stains all over and it smells disgusting. The original reason he ask for a refund was due to a faulty zip which this definately does not have!!. I sent this item as new with original tags fully dry cleaned still in the fox's dry cleaning wrap. Isn't the buyer supposed to send it back in the same condition (even though admitting to wearing it over the past 4 weeks!! - what a joke.) And when i hit that button to say he has returned it how am i going to argue this, many thanks, i'm just not standing for it anymore... ... View more

Hi, Im new to community. In over 6years i have just had my first ebay dispute against me. I sold a beautiful coat in 100% perfect condition with a no returns policy. 4 weeks after wearing it the buyer has asked for a full refund thru paypal as he claims the zip gets stuck. I know it was perfect when it left me. How the **bleep** do they come to a decision to side with the buyer ? on whose say-so is is? and is there anything i can do to stop the money being refunded. They are even giving him the money back that i charged for postage when I sent it so im out of pocket. Please can anyone help me. I feel so disheartened that i feel like closing all my accounts now even though im a 100% feedback ebayer. thanks lisa. ... View more