I sold an item on Ebay, and it has been delivered (according to the Royal Mail web-site). But the buyer issued the Ebay claim "Item not received", because the item arrived later than expected. Ebay customer support issued a partial refund to the buyer, and the case was closed, but I am not happy with the amount of the refund: it is too large. Can I use PayPal Seller protection (the transaction is eligible), and if yes, then how exactly should I proceed?? Can I otherwise file a PayPal claim for the unauthorized transaction for the refund issued to Ebay? Thanks!
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