I own a custom made bridal business. All of my dresses are handmade and made to order. I suffered through a few charge backs last year. One, a bride found a dress at the goodwill,,,,told me so, then filed a chargeback because she wanted her money back for the dress I spent months on because she found a much cheaper one last minute! Another because a bride didn't like the color on her after approving the dress and color before shipping! And this last one after a buyer agreed to all shop policies, signed a CONTRACT agreeing to a no return no refund policy, the dress was exactly like she ordered she approved final photos, she ordered the dress in June, received it in Sept, her wedding was in November, then she forced the chargeback in December. This is OBVIOUS FRAUD but in not one of these cases even having the buyer sign a contract thinking it would protect me, did paypal protect me against the chargeback. It's ridiculous. Can you please tell me what the ******* PayPal consideres a wrongful chargeback if that is not a wrongful chargeback? But get this,,, I filed a dispute for an item not as described when a seller on Ebay plainly listed professional photos of an item that she did not make then hodge podge put together something that looked like a kindergarten student tried to assemble and my claim was settled in favor of the seller??????????????? Is there any kind of payment or card processing company I can go through other than paypal who will protect me against chargebacks? I have been using paypal for several years,,, I have given them enough of my money for NOTHING! Oh and the buyer still has the dress. I read on forum for a credit card company, a rep for the credit card company stated that Paypal get more in fee's if they find in favor of the credit card company instead of the seller. The card company pays them a fee and the seller has to pay a fee... so it's not a matter of protecting their sellers from rip off artists,,, it's all about the money! It's very obvious is most cases when the buyer is trying to defraud a seller.. and paypal does nothing about it but allow it to happen.
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