I can understand your frustration, however, what about the buyer. Factual: I had purchased an item for $1000+, the seller sent me an empty box. The seller would not answer the registered phone # he provided and would not return my emails. On the same day, the seller did the same thing to two other buyers ($5000+ and $1000+). Now we (the buyer) are out our money for 21+ days because of a dishonest seller. So what is the fine line when to give the seller the money? Yes, I have to agree with PayPal, they should hold the money from the seller until the buyer responds or 21 days pass.
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