Had some difficulty with a buyer AND USPS. Shipped a $31 item parcel post. Added delivery confirmation. Item was not logged by USPS. Buyer had tracking number and must have discovered this. Box of merchandise appeared item by item on the buyer's seller list but buyer claimed refund and won. USPS rules state that the delivery confirmation will be scanned at every station your package goes through. USPS at my locale quoted, "We were told not to scan when it comes in." Checked the efficiency of the Post Office through USPS web site and discovered that their efficiency on delivery, etc is somewhere around 70%. Any business with this kind of efficiency would very shortly be OUT OF BUSINESS! Can't blame Paypal or Ebay for the lack of the USPS, but can blame them for hobbling sellers when a buyer goes nuts. This little fiasco caused by "insurance offer not allowed on eBay invoices", "USPS inefficiencies", "Crooked buyers". Add a seller fee at the bottom for additional charges, then buy insurance using that money. It will save a lot of grief.
... View more