I am in the exact same situation. Sold BRAND NEW IN BOX Computer, Printer, Back-up Unit, scanner, extra ink, monitor etc.... The buyer used the computer for 3-5 days, and then filed a "significantly not as described" fake refund. It was absolute FRAUD. I informed eBay about the odd interactions. They were too bored to read the messages. They issued the guy a return authorization, multiple phone calls all failed - the last call I was given a fake name, told notes were being left, the dispute would be reversed based on reading the emails - and then nothing. Next eBay call agent says there are no notes, and that there is no "Rod X" even working there. SO the returned items are nothing like was sent. The monitor and printer are vandalized beyond comprehension. Slashes through the LCD panel, parts torn out of the printer, and the kicker - a random computer case with no parts in it. ALthough my PayPal account IS NOT LINKED to my eBay account, it is now. eBay allowed this scammer to do this, claim the item was not as described, with, and I kid you not, 1 sentence for a reason. Yet, when I need to file the same report - Item Not Received and significantly different," there is no place for ME, the DECADE plus eBayer to get this fixed, or have a person with any reading comprehension and basic logic skills review the disaster there own employees created. The story is creepier than I have written, with other fake accounts, daily changes to his Skype, Paypal, eBay, Twitter, and other profiles we were able to find. Most important though - his paypal account was unverified UNTIL after the refund/return was granted... and we shipped the computer to a tiny apartment in HUD housing in a sketchy part of Pennsylvania, while the owner of all the accounts ACTUALLY lives in Atlanta, Georgia. Oh yeah, one more thing - You can't email the guy, because his entire DOMAIN is blacklisted by the government for suspicious activity, and resides somewhere in India/Pakistan.
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