My buyer filed a SNAD and returned the item; I've now received it and PayPal sent me an email requiring action. I'd like to refund the buyers $$, but the funds are on hold and for the life of me, I can't see any place in the resolution center to communicate that I'm ready to refund. Also, I'd like to send him his return shipping - do I just use "send money" to do that?
... View more
