I suspect that the costs of promoting and running this "Advantage" program are far greater than the actual "benefits" . Shifting around how customer service calls are routed makes no difference to me. Inviting me to Papal "events" feels more like a effort to generate attention and/or publicity for Papal that it feels like an effort to help, reward or give me something. Ditto with this "hey! You get to make our commercial for us" contest or maybe I should call it, "we're replacing paid actors with you and we're calling your appearance fee a PRIZE, cool huh?" contest. I would have much rather had you guys(Papal) flip me a 15 or 20% off any single purchase Papal coupon once in a Blue Moon or a small credit stuck in my account(could be as small as $5) I'd be so thrilled because I would feel like I was getting something for nothing. Heck, I'd love a Papal jacket or travel mug or ANYTHING! (well, anything not TOO chinsy like a Papal pen, button or sticker!) O H , if you're intent on offering me a "benefit" that doesn't cost you anything..Let me actually log directly into my account without first encountering an ad screen where I have to select "no thanks, go on to my account" first! FFS! SO ANNOYING!!!!
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