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since ‎Nov-22-2010
winifer
winifer Contributor
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Re: 2 months for a claim against me to be processe...

by winifer Contributor in Disputes and claims
‎Nov-22-2010 04:43 PM
‎Nov-22-2010 04:43 PM
thanks for the quick reply.   Funny that as soon as i moan about the amount of predicted time it would take to do, that it then gets sorted out exactly the same day ( and at 9pm at night, didn't realise they worked so late 😮 )    Glad what you said about them having to send it back at their cost was wrong however, as it was found in my favour, which it should be concidering i provided all the evidence required to show it was fine, and he didnt provide anything not even a written description of the problem ... View more

2 months for a claim against me to be processed!

by winifer Contributor in Disputes and claims
‎Nov-22-2010 04:30 AM
‎Nov-22-2010 04:30 AM
Basically an ebay member decided to claim against me for a phone i sold saying it was not as described.   He raised it to a claim immediately and has provided no evidence to the problem (words or pictures) yet i have proven with pictures and a paragraph that my description was accurate.   The item sold first week of november and paypal have had my money on hold since 2 days after. Today the deadline for the customer to provide evidence ran out and it has now moved on AGAIN to a paypal claim advisor ( had been in this stage for 3 weeks previous to the evidence request from the seller) and now has a wait till 20th of december.   Is it just me that finds this ridiculous, i sold a perfectly described item and have been cheated out of my money for 2 months by the time it is sorted ... View more
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