I also have this issue. As a service provider, when folks pay me at time of service I want to create a zero-balance invoice for record purposes. Once I email and/or print it for them, I actually have to Cancel it, otherwise it is constantly showing as Pending. And since I set up auto-reminders for unpaid invoices in general, they get an email 30 days later saying their zero-balance invoice is due. Very embarrassing to tell them, "Sorry, a computer oversight - there is obviously no balance due." And, like others have found, I cannot record the initial payment if the balance is zero. I hope someone has figured out how to do this the "proper" way!
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