I sold a pricey item on ebay and paypal has been holding my funds now for more than 7 days. I understand that they have a new payment witholding policy. However they are not fully disclosing the rules of the policy if full detail. So far I have learned that paypal holds your fees for 21 days (pending no complaints) or when the buyer leaves you positive feedback or once paypal has acknowledged that your item has been received. My item arrived yesterday but my funds were not released. I read the info about the pending holds but it does not mention specifically when the funds will be released (other than 21 days). I called customer support and was told that paypal will release the funds 3 business days after they item was "received". Where on the paypal website does it disclose this information? I have been an ebayer and paypal member for over 8 years without any issues, negative feedbacks, i have 100% positive feedback and out of the blue they are now going to start holding my payments? I can understand holding "sketchy" sellers moneys , but not your good 100% positive feedback sellers. The person that bought my item is a new user and only has 3 positives and he has all of the protection. Ebay / Paypal's protection policy is completely one sided for the buyer. Once I receive my funds I will be terminating my ebay and paypal accounts and I encourage you all to follow suit.
... View more
