PayPal Community

Correction:  PayPal is not ethical becuase they do nothing to protect the person who is paying them, THE SELLER!  yet they do everything to facilitate bad faith on the part of the BUYER.   This is inexcusable. ... View more

Thankfully, I was able to speak with a honest and ethical PayPal person (I know, a fluke for sure) who released my money.  I'm sure they probably got into trouble for it.  But I stand by my initial statement - I will NEVER use PayPal for ANYTHING ever again.  This was a TERRIBLE experience and could have been much worse!  Of my two transactions, this is how things went down.   Transaction #1 - A perfect vintage accordion.  $1500 value sold for $700 auction.  Great deal!  Perfect condition, professionally serviced, played by me the day I mailed it.  Professionally packed inside and out as an accordion needs to be and mailed in special packaging box custom configured for proper shipment of an accordion and shipped immediately the next day with a Priority mail upgrade paid for by me to expidite things along.  Buyer gets it.  Buyer magically claims that the accordion is "damaged" and I call him.  Buyer is obviously buying multiple accordions because he has to ask me which one I am calling him about.  (Everybody's accordion must have a problem!)  Buyer claims that a key on the accordion won't play a note and proceeds to play an accordion demonstrating the "sour" note.  i question the buyer.  He does not actually "play" the accordion but is buying them for "a friend".  I ask him to play the other notes in the accordion and press the register buttons to enable various reed blocks.  He must think I am an idiot and don't know what my accordion sounds like, because what he is playing IS NOT my accordion at all!  Not even close.  He is playing some 2 reed Chinese junk and trying to claim it is my 3 / 4 reeds Italian jewel.  I tell him that what he is playing in not my accordion!  Long Silent Pause...  Buyer then "offers" to keep it if I will accept less money for it!  Ha!  Right.  I tell him the return policy which is clearly stated in the information screen.  He has 3 days to return it to me in exactly the same condition I sent it to him for a full refund.  He needs to pay to send it back to me fully insured and I will refund all of his money.  He says he will ask his friend.  3 days later he says, "we'll keep it".  Chiseler and Cheat!  PayPal protects this scum!?!   Transaction #2 - Brand new memory chips removed from a brand new computer due to memory upgrade.  Buyer bitches to me that auction is US/Canada only so I relent and let him bid.  (From Singapore)  Buyer tells me he has confirmed shipping address in USA so getting release for PayPal is no problem.  Professionally packaged and shipped immediately the next day with a Priority mail upgrade paid for by me to expidite things along.  Politely email buyer about leaving feedback as per our previous emails, to release my funds from PayPal.  Buyer sends back this piece of crap  "On vacation out of the country at the moment. Upon my return I'll test the units and leave feedback as appropriate. thanks".  Are you kidding me?  You'll get around to it when you get around to it knowing full well that my money is being held up!  What a crock this is! How was I, the SELLER, protected by PayPal in this transaction?  What exactly did I receive for my exorbitant fees I paid them?  NOTHING. Again, BY SHEER DUMB LUCK, I was able to speak with a decent PayPal representative who released all my finds which I promptly sent to my bank account and then closed the account.  I will never need it again and I will never accept or use PayPal for anything.  They are not ethical and do nothing for the person whi is paying them, THE BUYER! Goodbye and Good Riddance PayPal.  You've lost this customer for life and anybody who I can tell my story to as well! Only a fool would subject themselves to PayPal anymore.  What a joke! ... View more

Amanda,   I don't know who you think you are trying to kid here, but the Internet, and this site, are FILLED with complaints from Sellers who have sent items at their expense, confirmed delivery, and weeks later, still haven't received their money.   I hope that I don't become another one very soon.  Either way, I will never use PayPal again and am keeping my fingers crossed that some other company comes and steals all of us away.   PayPal is cutting their own throat with their stupidity.   - Scott ... View more

Dear Ebay/PayPal,   Tonight, you shattered my 9 (Yes, NINE) year faith in your ethics and business practices.  I have 51 (FIFTY-ONE) POSITIVE feedbacks over a 9 year history, yet upon selling my accordion tonight for $700 plus shipping, I sent a request for the buyer to pay me with Pay Pal, then upon going to PayPal, I find my funds HELD for 21 days!   ARE YOU OUT OF YOUR MIND!?!?   Now, I am FORCED to send a very expensive instrument at my expense (making this whole transaction a net loss until I get paid) without guarantee of payment.  When I called PayPal, the agent on the other end of the line could not give me a example of how this policy protects ME, the seller.  The buyer can string me on virtually forever.  Sure, they get it, then they decide to nit pick something, or just be malicious and claim they are not satisfied, so my money will be held and held and held.   Well, 'Ha Ha".  You got me.  Now I'm forced to spend more money to send away my accordion, and cross my fingers and hope to get paid.   I have two words for you -  NEVER AGAIN!!!   You have DESTROYED our relationship and I will make it my mission to tell everybody I come into contact with, to NEVER use your services ever again.  You are crooks!   The ONLY reason you are using this BS method now is that you are collecting HUGE INTEREST on the float of OTHER PEOPLE'S MONEY.   The rest of your so called "protection" speech, is just BS and smoke which you blow up people's skirts ...   So, yep.  You got me this time.  After this.  BYE BYE.  Nice job idiots! ... View more