I am in the same situation you are. Carefully review the email you received fro the buyer and be certain the email is not a scam? I have been scammed but I never released the product as the scammers are using the Pay pal name and logo but it is not the real Pay pal and they are just hoping to catch you offguard so they can receive a free gift! If paypal customer service says there is no money, make a copy of the email and send it to them. I believe the credibility of Pay pal is not what it should be if the scammers can fake it so easily.....Good luck!
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