Sorry, I don't know what the etiquette is here on resurrecting old threads. I didn't see that old thread. Good to know I'm not the only one. I spent 36 minutes on the phone with a rep who spent at least 15 minutes on hold himself trying to get this stopped for me. He informed me that it's just not possible and claims that it's because of some law or another. But like I said, I have multiple bank accounts, credit cards, IRA's, etc, and none of those send me statements every month. (Rather, they do, but I've opted out of all of them.) He confirmed that the only way to stop this is to cancel your account. About the only "victory" I can look forward to is him escalating the ticket so that we can get the settings removed from the website, since that setting is useless, confusing, and potentially frustrating. The thing is, I have hundres of logins and usernames on various internet sites. If every one of those sent me a monthly statement (because, you know, they are so important) I'd be overwhelmed, even if all* I had to do was delete them every month. Times two hundred. Nothing against Paypal, but you are one of many sites I have given my email address to. Yes, it's true, you have a lot more information about me than most. Nonetheless, stop bugging me. Currently the FTC requires businesses to provide an opt-out or unsubscribe option in emails. Essentially anything that doesn't is considered spam: http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business Furthermore, I have real-time notification turned on for payments sent and received--so why would I need a monthly (not even vaguely real-time) statement on top of that? Anybody who is curious, Paypal tells you that you can disable these emails here: https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_profile-monthly-statements * A) The fact that it seems innocuous does not make it any less annoying...or any less spam B) I can create a filter to send them all to the trash, but that makes me nervous that I'll miss real emails that I've requested C) Increased mailings enhances the risk of phishing scams working. Up until today I knew that anything else I received from Paypal was phishing, since I don't receive random stuff from Paypal like this.
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