This was the response I received on 6/29. We will see what the new response says, and if it is is similar to yours, I am curious now. In the meantime this really stinks!!! Thank you for taking the time to contact us with your concerns. My name is Glenna and I am happy to assist you further. I've included some information to make sure you've opted into email notifications through your PayPal account and after you review this information, if that is already set then we're looking at a recently discovered technical issue. It appears as though since 6/22 customers haven't been receiving email notifications on debit card transactions. Right now the only workaround would be to access your account history in your PayPal account, but we'll follow up as soon as the issue is resolved. I'll gladly escalate the issue and I'm sorry for the inconvenience. You can decide which emails you want us to send you and whether you want to receive promotions from our partners. You can also choose to receive emails in an HTML or plain text format. Here’s how to update your email notification preferences: 1. Go to www.paypal.com and log in to your account. 2. Click ‘Profile’ near the top of the page. 3. Click 'My settings.' 4. Click 'Update' beside 'Notifications.' 5. Select the email types you want to receive and click ‘Save.' Note: * You can change your preferences any time by going to your Profile. * For your security, we always email you when you request your password or change your name, your address, your email address, your password, or your bank account. * We also email you about important changes to our legal agreements or policies. We know situations like this can be difficult, so thanks for working with us. If you have more questions, visit our Help Center by clicking "Help" in the top right corner of any PayPal page. Sincerely, Glenna PayPal Debit Card Team PayPal, an eBay Company
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