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since ‎Jul-05-2011
CaptainWaffles
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Money has left my bank account but Paypal is showi...

by CaptainWaffles Contributor in Buying with PayPal
‎Jul-06-2011 08:48 AM
‎Jul-06-2011 08:48 AM
I made a post in another topic yesterday, which to summerise:    I brought an item on ebay,  which I tried to pay for but I would get the message "Sorry,we aren't able to complete your request at this time" error 10001, every time (which was six attempts). I checked my bank the following morning to find out that each of the six attepted payments had infact taken the payment for the item (£35) from my bank account each time. There is no record of any transactions goingthrough on paypal to this seller dispite my bank account showing that the 6 payments went though and then two of those payments where returned/refunded. On top of that the seller has not received the money.   However, today I phoned Paypal and was told that my payment was being prevented for security reasons but was refusing to accept that any money was taken from my bank account by them, dispite the bank confiming that the money was taken by paypal and there where authorisation codes for each transaction. I'm at a loss what to do now, I'm overdrawn, Paypal are not being very helpfull here and I have no idea how to get this money back or to even pay for this item. ... View more

Re: Ebay unable to complete request

by CaptainWaffles Contributor in Buying with PayPal
‎Jul-05-2011 09:49 AM
‎Jul-05-2011 09:49 AM
I am having the same issue here but my bank is telling me the payments are going through. I brought an item on ebay yesterday,  which I tried to pay for but I would get the message "Sorry, we aren't able to complete your request at this time" error 10001, every time (which was six attempts).   There is no record of any transactions going through on paypal to this seller dispite my bank account showing that 6 payments went though and then two of those payments where returned/refunded.   I also tried to buy a game on steam two days ago and had to try several times before that went though. I'm not sure if the money was taken each time in that instance as my telephone banking account wouldn't let me check beyond 6 payments back. One payment is shown as on my paypal account as going through though. ... View more
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