PayPal Community

sent this to several ebay responses but can not get a human response does anyone have a phone number to contact ebay direct so i can speak to a human instead of q + a and options thanks   hi i was wondering if you could possibly reopen this case for me as the person i bought the machine of has obviously been playing the time game. he came to fix machine 2 days before your case closed he could not fix it and took the machine back then you closed the dispute case as i gave him the benefit of the doubt to my cost so far. i gave him 3 months to sort it out then sent texts to him asking for him to pay the £ 200 back into my paypal account but he never replied so then i sent an email to him. he replied 3 weeks later saying he had been away and that paypal had taken £ 200 of him and paid it into my account. i spoke to paypal directly after sending them emails in which you dont get a human reply. the guy from paypal told me that only £ 200 had gone out to a JANE JERVIS at end of november and no money had at all been taken from them and awarded to me. he said that after 60 days there is nothing i can do except ask you to reopen the case. i will send him a copy of this email . thanks in advance ... View more

hi paula   thanks for your reply   its plain to me that he does not want to pay me a refund as i have sent him numerous texts ,after he took machine back, for my money back ,then out of the blue a couple of weeks ago he now says paypal have taken the money off him and gave it to me which is not the case he turned up a couple of days before ebay where probably going to refund in my favour so the time then lapsed as i gave him the benefit of the doubt to my avail + cost ive tried to contact paypal but keep getting q + a solution or did this answer your question how do i deal directly through email?   once again thanks for your time   john ... View more