Hello Adrian, This helps me to understand a little bit, but hasn't solved the problem. I am a seller on Etsy and have been receiving the "upgrade required" spiel with every single payment notification starting in November 2010. If, as you said back in January, Paypal was going to fix this issue, why hasn't it taken effect? I have yet to find a way to stop receiving the phony "upgrade" notice. I do think it is a rather cheap way of trying to market to people; rather underhanded and scam-y as others have commented. I was alarmed the first time, and actually reported the e-mail to Paypal (which garnered only a automated reply). Now I've simply come to know it as a necessary annoyance. This isn't a good way for Paypal to treat patrons; I highly doubt I'm the only individual still experiencing this issue. Perhaps the worst part is that Paypal offers no explanation for why I should upgrade, only that I need to in order to accept the payment -- and, while I know it's false, I still haven't actually found any information explaining why I would be targeted for such solicitation. Don't business accounts cost more to upgrade anyhow? I've had a hard time finding a straightforward answer to that on the PayPal site as well. Advertising is one thing, and perfectly acceptable. This upgrade notice, though, is pretty sketchy and a poor approach. Also, if Paypal wants me to upgrade, Paypal should at least make it easy for me to find out all the information I need in order to make a decision I'd feel good about. That's my user feedback. Why is this happening? How can I stop this notice from being sent? Thank you for your time. - inkenflea
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