Add me to list of frustrated and angry PayPal customers. Same/similar to many of the above. Want to pay with my VISA as I have for years with no problems. Had to "verify" my account several months ago which was a real hassle and delayed my payment to an eBay seller and delayed delivery of item I wanted. Had frustrating calls to PayPal "Help" at that time with inane phone tree, but with persistence, finally prevailed. Now,however, unable to pay with credit card after purchase on eBay. Was NOT given option of other funding sources. VISA card that is registered to my account not listed as payment option. Bill Me Later, which I have used in past WAS listed BTW. Searched PayPal's HELP on website and via my account. NO HELP there for this seemly common problem for MANY customers. Called their help number after jumping through several more of PayPal's hoops/obstacles and then had to go through long automated voice recognition menu that was of no help. Finally connected to a woman who was rude, interrupted me and would not listen to my questions and insisted that Bill Me Later was not a valid payment option/funding source, so could not have appeared on the check out screen. I had to ask her to please stop talking so I could explain what I saw on my checkout screen and ask her the few simple questions I had. She continued to talk on, despite my request, saying their hierarchy is PayPal balance > bank account > other sources/credit cards. When I explained I wanted to pay with the VISA that is on my account and NOT my checking account and, I asked why Bill Me Later would show up as an option on my checkout screen, this rude representative of PayPal abruptly hung up on me. This experience has made me realize PayPal is not worth the hassle. Too bad as it will also affect my ability to use eBay and make purchases on eBay. As another person above posted, Amazon or other online services will now get my business. I am fairly well off financially and have a number of investments. If anyone reading this has any money invested in PayPal, my advice is to get out now. Sell!! Won't be long with this kind of poor service dooms PayPal. Too bad as it once was a good service.
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