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since ‎Oct-03-2010
demential
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Re: Paypal fraud sided with my hacker

by demential Member in Disputes and claims (Archive)
‎Oct-03-2010 06:46 PM
‎Oct-03-2010 06:46 PM
100% protection for unauthorized payments sent from your account As a fraud-prevention measure, we send an email confirmation for every online PayPal payment that you make. If you receive an email confirmation for a transaction that you didn’t approve, contact us and we’ll work to quickly resolve the issue — you won’t be responsible for any unauthorized charges.   I guess thats only if you dispute a claim less than 2 hours before its made ... View more

Paypal fraud sided with my hacker

by demential Member in Disputes and claims (Archive)
‎Oct-03-2010 06:38 PM
‎Oct-03-2010 06:38 PM
First off, Im a pretty security conscious person.  I use alpha numeric passwords, i don't visit shady sites, and i only use paypal far a couple subscriptions and the odd charity or indulgence.   September 25, very early in the morning i had 2 transactions go out, worth roughly 450$.  When i woke up i checked my email, I saw the transaction and immediately went about locking my account and disputing the claims.  My detailed description of the fraud claim somehow dissapeared...  so i had to dispute them a second time.          Now i really dont know how the "fraud" department conducts an investigation, but the first thing i would look at is spending habits...  if a user hasent ever spent more than 100 dollars on any given day and for the most part, any given month...  why would that user spontanoiusly way up at 3am on a satarday morning and fill out two checks to two different people for 230 bux with the titles "Here u go", and "Here's your money".   I might also check some ip logs...  and notice that user has only used his paypal account from one common ip address for the last 5 years.   Lastly i might check the currency, if the user has converted every last transaction to american for a service....  does it not strike you as odd that a german named koer de boers recieved money in **bleep**ing CAD     So i got an email from the fraud department saying they sided with thieves.  I have no means to appeal.  Nobody from the fraud department contacted me and asked a single question. I got bent over and they didnt use any lube.  Does anybody know how the **bleep** to cut thru some red tape and **bleep** at someone in person?    ... View more
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