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since ‎Jun-11-2011
hankees
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Re: Paypal charges fees on eBay refunds?

by hankees Contributor in About eBay
‎Sep-14-2016 09:36 AM
‎Sep-14-2016 09:36 AM
So what you're saying is that eBay and Paypal present themselves as being unified when it's convenient to users. And then without letting you know, they will separate themselves for the purpose of charging a fee. I don't see anything in the message I received from eBay nor any clear notice which says I'm going to be charged back a nice sized fee for a "refund". It changes the meaning of the refund. You pay a fee for the item and you pay a fee for the refund, with Paypal charging two fees.    If I'm getting a refund on eBay, they are the ones who should be explaining that to me up front at the time of the refund. And Paypal didn't tell me anything about charging me for a refund. Instead I found a bill which was purportedly for a "sale". But there was no sale. For purposes of charging me a fee, Paypal and eBay called this a sale to me and a sale to the seller. That's not right.     ... View more

Paypal charges fees on eBay refunds?

by hankees Contributor in About eBay
‎Sep-14-2016 08:07 AM
‎Sep-14-2016 08:07 AM
The seller initiated a refund for my purchased. I didn't have to do anything. Yet I was charged a fee as if it was a "sale" back to me for the same transaction on eBay. There is no mistake - this is not a new sale. There was no new auction number. This was a refund back to the purchaser.  The eBay message on the site stated that I received a refund of 100% of the money. I couldn't find any deposit in my account for that money. Paypal called it a "sale" and proceeded to take a fee out of what eBay told me was a 100% refund. ... View more
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